Roles and scopes
  • 18 Feb 2024
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Roles and scopes

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Article Summary

Workspaces with case management enabled have additional roles on top of the default user roles (Viewer, Operator, Creator, Contributor, and Owner):

 In these workspaces, the default roles will also have additional scopes related to case management. The additional scopes per role are listed below:

Cases Analyst role

The Cases Analyst role only gives users access to the Cases page and enables them to perform actions on cases but not modify case management configurations.

Permissions

Scope

View the Cases page

cases.page.view

List and view cases

cm.case.read

Create and update cases

cm.case.write

List and view observables

cm.observable.read

Create and update observables

cm.observable.write

List and view runbooks

cm.runbook.read

View activity log data

event.read

View integration data

integration.read

View step execution data

step.read

List existing workflows

playbook.list

View existing workflows

playbook.get

Run workflows

playbook.execute

View list of workspace users

user.read

Submit Torq interactions

interaction.submit

Deprecated

incident.write

Deprecated

incident.read

Cases Viewer role

The Cases Viewer role only gives users access to the Cases page, allowing them to view cases and observables.

Permissions

Scope

View the Cases page

cases.page.view

List and view cases

cm.case.read

List and view observables

cm.observable.read

List and view runbooks

cm.runbook.read

View activity log data

event.read

View integration data

integration.read

View step execution data

step.read

List existing workflows

playbook.list

View existing workflows

playbook.get

View list of workspace users

user.read

Submit Torq interactions

interaction.submit

Deprecated

incident.read

Owner role

These are the case-management-specific scopes of the Owner role.

Permissions

Scope

View the Cases page

cases.page.view

List and view cases

cm.case.read

Create and update cases

cm.case.write

Modify the structure/lifecycle of cases: add and remove custom fields, associate and disassociate runbooks, and create and delete quick actions.

cm.case.modify

Make changes to case management configurations

cm.configuration.write

List and view observables

cm.observable.read

Create and update observables

cm.observable.write

List and view runbooks

cm.runbook.read

Create and update runbooks

cm.runbook.write

Contributor role

These are the case-management-specific scopes of the Contributor role.

Permissions

Scope

View the Cases page

cases.page.view

List and view cases

cm.case.read

Create and update cases

cm.case.write

List and view observables

cm.observable.read

Create and update observables

cm.observable.write

List and view runbooks

cm.runbook.read

Creator role

These are the case-management-specific scopes of the Creator role.

Permissions

Scope

View the Cases page

cases.page.view

List and view cases

cm.case.read

Create and update cases

cm.case.write

List and view observables

cm.observable.read

Create and update observables

cm.observable.write

List and view runbooks

cm.runbook.read

Operator role

The Operator role doesn't have access to case management.

Viewer role

The Viewer role doesn't have access to case management.


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